Help Center

Q. Any recommeded printer settings?

Select media or paper type as either "label paper" or premium glossy paper.

Paper settings: Maximize the printing resolution as well as the quality to achieve the best printing results.

Mirror image printing: Please note that some papers will need to be printed mirror image. These include the Film-Free. Tattoo Sticker and Rub-offs) 

Q. Can you recommend a printer?

Unfortunately it is very difficult to recommend a particular printer as we cannot test out all the brands available on the market. However these are some of the points that can help you with your printer choice

1. Printer with the manual feed slot (not the cabinet style). These printers will allow you to print thicker papers, label papers and decal papers.

2. Avoid printers that generates too much heat (these are more common with large format printers and plotters)

3. Samsung printers are not compatible as others for special papers like decal papers.

4. Avoid solid ink printers such as Fuji Xerox Colorcube series

PREPARED DEMO CONTENT

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
  
• We also accept offline payments via check & direct bank deposit in Country X and Country Z.
• Cash on Delivery is available in city X, city Z and city Y, up to $X. 

Note that additional exchange fee may apply if your currency is other than US dollars.

Additional information

Can you wash the plates after applying the decal?

-Avoid applying on parts of the plate that will have direct contact with food

-The film or the ink can fall off if exposed in water for too long.

-Cure the image afterwards to make it more durable

-You can also apply on UV, urethane or acrylic surface. However, avoid lacquer coats which can dissolve in glue W1.

-We recommend curing twice to achieve the best durabilty.

- Glass is particularly fragile if cooled too rapidly, please bear this in mind.

-Following products are dishwasher safe - The Film Free Decal Paper Type A, Single Laser Magic Decal Paper and Laser Magic Decal Paper

- If the paper gets too dry, the static can build up which can result printing defects, as laser printing relies on electricity.

To avoid this, in winter we advise to lay the papers out at room temperature and let them hydrate overnight.

How to store the papers

-Keep the papers sealed in a zip tight plastic bag, preferably the one provided by Sunnyscopa.

 Avoid moisture and store in dry, cool condition.

-If the package is left unopen, the papers can last up to 1-2 years.

-Use the papers within 1 month after printing to avoid compromising the printing quality.

PREPARED DEMO CONTENT

What is the difference between the Urethane and the Acrylic?

Urethane

- Is much more pliable, less discoloration with stronger heat resistance , better printer compatibility in general and can be applied well on curved surfaces.

Acrylic

-Better adherence to the substrates and clearer printing quality

-Protective sheet must be removed prior to use

-Not as resistant to heat as urethane so trial runs are must when printing with high temp printers.

-Could tear easily as it is comparatively less pliable

-Urethane is recommended for Samsung printers

PREPARED DEMO CONTENT

Recommended decal papers for materials

Reference: (B): Best (G) : Good

1. Ceramics / Glass / Metals
- Dishwasher-safe – (B) Film-Free Type A,  (G) Single Laser Decal Paper,(G) Laser Multi-Trans Decal Paper
                        (G) Laser Magic Decal Paper, (G) Magic Decal Paper
- Not dishwasher safe – (G) Laser Decal Paper, Waterproof Inkjet Decal Paper, Inkjet Decal Paper

2. Candles / Soaps
- (B) Laser Decal Paper, (G) Waterproof Inkjet Decal Paper, (G) Inkjet Decal Paper

3. Plastics, Action figures
- Film-Free : (B)Type A (Used with Glue W1+), (B) Type B(Used with Glue W2)
- Classic (with film) : (B)Laser Decal Paper, (G) Solvent Decal Paper. (G) Inkjet Decal Paper,

4. Wood :
- Film-Free : (B)Type B (Used with Glue W2), (G)Laser Multi-Trans
- Classic (with film) : (B)Laser Decal Paper, (B)Solvent Decal Paper. (G) Inkjet Decal Paper,

5. Cement, stone, leather, craft :
- (B) Film-Free Type B (Used with Glue W2), Laser Decal Paper, Inkjet Decal Paper

6. Paper
- (B) Rub-Off Transfer Paper, (B)Laser Multi-Trans, (G)Inkjet Film-sticker clear, (G) Inkjet Film-stick white,

7. Fabric
- (B)Inkjet heat transfer paper, (B)Laser heat transfer paper,

8. Nail-art
- (B)Laser Decal Paper, (B)Laser tattoo, Inkjet Tattoo

Yes, you can leave it under the sun.

However, the inkjet ink is quite vulnerable to UV rays so it can discolor if exposed for too long.

The decal paper itself is strong against the UV.

Therefore if you want decal that withstand the UV rays, we can customize by using UV resistant inks.

Please check the following before printing

1. Normally the media type or the paper type should be set as "standard". Please switch this to thick photo paper or premium glossy paper.

2. Printing speed should be maximum with the resolution of 1440 dpi or above to achieve the best printing quality.

3. Paper size should be set as A4.

4. Make sure you print mirror image for tattoos.

5. You can avoid printing mistakes and wasting the papers by using the print preview.